How long has 20/20 COLOR™ been on the market? Are the cartridges compatible with OEM inks? Is the Color Gamut identical? Do I have to build new profiles? How complicated is the conversion process, can I just plug these in one at a time? Is a full systems flush required? Can I mix OEM and 20/20 COLOR™ inks? Can I go back to OEM inks if I am displeased? Who do I call for Technical Support? If I switch to 20/20 COLOR™ ink while still under an OEM warranty how will that affect my current warranty? What is covered under the 20/20 COLOR™ Limited Warranty? Is there a warranty offered when I convert to 20/20 COLOR™ warranty?
Our ink has been used in production environments for over 10 years.
Yes, they are plug and play and are seen as OEM by the printer.
The color match you will receive from 20/20 COLOR™ is as close as you can possibly get! Even when the 20/20 COLOR™ and OEM inks are lined up together on a spider plot chart, the differences are nearly undetectable by the human eye. You may want to consider a full conversion if you are extremely color sensitive or replicating a previous job with pastels or spot colors.
Not if you are currently running OEM inks. The identical color gamut allows old profiles to be freely utilized. If you are switching to 20/20 COLOR™ from another 3rd party ink you may have to return to the OEM ink color profiles.
It is simple! The inks are chemically compatible with OEM inks and may be plugged right on top of your old inks. Yes, you can plug them in one at a time as you run out of your old inks.
Not if you are running OEM inks. If you are running another 3rd party ink, call the 20/20 COLOR™ tech line to see if its necessary.
Yes, you can run OEM inks and 20/20 COLOR™ inks at the same time.
Email our 20/20 COLOR™ Technicians customersupport@20-20Color.com. You'll receive a response within 24 hours.
Switching your printer to 20/20 COLOR™ inks may void your OEM warranty. However, 20/20 COLOR™ does offer a Limited Warranty of our own.
Ink, media, and the ink delivery system. For a full description of the warranty please click here
Yes. After you have received approval on your nozzle test print and you are fully loaded with 20/20 COLOR™ cartridges, your ink delivery system will be covered.